September 7, 2016 at 7:37 pm #1779cmercer Claire is a lecturer at the University of Salford. Her specialism is mammography and she has completed research into various aspects of breast compression.Keymaster
Time is always an issue isn’t it yes but I think as you say Geraldine with experience you can get the patter down to a fine art – the art lies in making the patter not sound like a recording like Kerry says. These are really useful comments for my new trainee mammographers next week 😊
ClaireSeptember 7, 2016 at 7:38 pm #1781
Here’s another about Conquest – Hastings. perhaps as well as your name you need to say you’re a mammographer. THere are several comments on the Patient Opinion site about mammography where the mammographer isn’t ‘titled’
Very well-run, extremely efficient as well as friendly clinic. Registrar, consultant radiologist and mammogram clinician all patient, kind and reassuring during a difficult time. If only all clinics were this well- resourced and staffed.
Senior Lecturer in Diagnostic Radiography, University of SalfordSeptember 7, 2016 at 7:38 pm #1783
True Geraldine..I reckon..if I can get a laugh or a smile..I’v given a quality experience. I often say that no matter who comes thru the door we have to get a grade A image. We all have our ways to do this. Breast screening was set up origionally to follow the Blood Bank..system..invite, you can if you want system..we believe that breastscreening relies on the ‘word of mouth’ . We meet many women with many friends that are influenced by one experience. I am not concerned about posting on line. I am a registered proffessional anyway!September 7, 2016 at 7:38 pm #1785Beverley ScraggKeymaster
What do people prefer, do you think?
An interview about their clinical history, or a questionnaire? We have a questionnaire to save time in the room so that we can spend more time on the image; this is the hope – but is this friendly enough?
Radiographer, Mammographer, Gamer, Scout...... & MUM!!September 7, 2016 at 7:40 pm #1787
Bev..asking them to hold their breathe works..September 7, 2016 at 7:40 pm #1789cmercer Claire is a lecturer at the University of Salford. Her specialism is mammography and she has completed research into various aspects of breast compression.Keymaster
I do know what you mean Bev and also, after a mammo myself, I think I may find chatter a bit annoying. When you’re stood there half naked you really do want it over with swiftly and professionally.
ClaireSeptember 7, 2016 at 7:41 pm #1793ShaheedaKeymaster
Questionnaire many clients will forget!
S.ShaikhSeptember 7, 2016 at 7:41 pm #1795Geraldine ShiresKeymaster
Just saying things like “you had a mammogram with us 3 years ago – have you had one anywhere else since then?” is better than asking “when did you have your last mammogram?” as it saves the client from having to search her memory and saves us time!September 7, 2016 at 7:42 pm #1797cmercer Claire is a lecturer at the University of Salford. Her specialism is mammography and she has completed research into various aspects of breast compression.Keymaster
questionnaire for me
Sorry folks have to sign off now apologies
ClaireSeptember 7, 2016 at 7:42 pm #1799
Yep not one of these patients used the word mammographer. Here’s another
I visited this clinic yesterday for a consultation.
All staff were amazing. Kind, considerate and polite.
Especially the member of staff who operated the mammogram.
Senior Lecturer in Diagnostic Radiography, University of SalfordSeptember 7, 2016 at 7:45 pm #1801Geraldine ShiresKeymaster
Even when I introduce myself as a radiographer or mammographer I still often get ladies saying “Thank you nurse” on the way out!September 7, 2016 at 7:46 pm #1803
This is interesting (Ayreshire)
Having had two less than positive experiences during mammograms at local hospital, it was with trepidation that I attended the routine screening appointment at the mobile van in Ayr’s Asda car park.
I can’t say how relieved I am to say that it was a totally positive experience, made very easy by a fab radiographer – Sheona.
She was informative, chatty and clearly excellent at her job. What I was dreading turned into something akin to a chat with a friend. She’s an asset to the NHS. If only all radiographers were more like her!
Senior Lecturer in Diagnostic Radiography, University of SalfordSeptember 7, 2016 at 7:46 pm #1805RedKeymaster
We use questionnaires, we do double check the answers in the room. This is done in a statement summarising their answers. This works well but, many don’t complete before arriving. Again, allows control and leading swiftly to the mammo
KerrySeptember 7, 2016 at 7:46 pm #1807ShaheedaKeymaster
The chatter could include health messages Public Health?…what are your thoughts?
S.ShaikhSeptember 7, 2016 at 7:47 pm #1809
They are good examples of practice everywhere..but not enough shouting out about it. As a Mammographer, I get ‘graded’ by my boss by how high is the number of poor my quality images..which are few, I might add, so we each find a way to support the woman to help us. It is the poor experiences that are remembered and shared. Thankfully Lesley is finding us the good ones. I ask clients to post online..but few do.
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