This topic contains 80 replies, has 8 voices, and was last updated by 
Julie Stein Hodgins. 2 years, 9 months ago.
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Any clients/women/patients out there who can tell us what they think?
Senior Lecturer in Diagnostic Radiography, University of Salford
I find that more time is required for non screening patients/Clients..may be just a gentle touch on the shoulder or arm to relax the patient works wonders!💖 And possibly reassures the patient/client
Regards
S.Shaikh
I agree Geraldine. Although, we can fall into the trap of sounding like a recording,especially when screening!
With tight times I think we risk being more minimal with communication anyway and I’m sure most women prefer to get it done as swiftly as possible. How many times in contrast do we also hear, ‘thanks so much last time I felt like a piece of meat’ not very often but, it makes you ponder. For, the lady to recall the last mammo in that way from 3 years ago?!I believe our tone and manner is what makes the examination (and skill of course😃) And, yes our name and introduction is important, it sets the scene and keeps us in control of the examination
Yes, if there are any non-practitioners on the site, please join in! We would like to know your thoughts!
Great comments, Kerry
Senior Lecturer in Diagnostic Radiography, University of Salford
Friends of mine experienced breast xray..but the mammographer forgot to explain to first timers what was going to happen. THey will attend again becasue they feel that is what they have to put up with.
How many of us take the time to explain or is the 6 minute rule to tight?I give a brief explanation to everyone, but a more detailed one to first timers and always check if they have any questions
Posting online with your name and profession is a good idea if trust policies allow you to do this. What do others think?
Regards
S.Shaikh
So time is not an issue?
Time is always an issue, but I’ve got the patter down to a fine art now!
Been cheeky and just copied this from Patient Opinion website (about Aberdeen breast screening) – note she mentions being told the mammogs name – so patients do notice
I attended last week for my annual mammogram following breast cancer treatment in 2010-11.
I wish to thank the radiographer for her kindness and professionalism- this is an extremely painful process due to scar tissue and other issues in the affected breast, it’s also an anxious time as there is always a fear of recurrence of the cancer. the radiographer saw me on time, introduced herself, and made the procedure as quick as possible whilst ensuring that the imaging was correct- she was reassuring and obviously had empathy for what I was going through.
I received my results this week directly from the breast care nurse- the quickest that I’ve ever had the results from a mammogram- which again has cut out a great deal of anxiety. Happily the results showed all was fine.
Senior Lecturer in Diagnostic Radiography, University of Salford
I agree Geraldine, it can be done. By taking the time to explain it pays off as the lady becomes more cooperative which helps loads!!
KerryI agree Geraldine, it can be done. By taking the time to explain it pays off as the lady becomes more cooperative which helps loads!!
KerryDifferent centres work slightly differently, some interview the clients prior to the mammogram in a seperate room whilst others have questionnaires sent with the invite and some explain the procedure in the xray room with the client covered.
Personally all have the different approaches have advantages and disadvantages.
Regards
S.Shaikh
Hello peeps, I’m Beverley and I’m late to the party, sorry!
I find that unfortunately I can’t do chit-chat whilst I’m imaging for a few reasons:
I need to get the position correct, and I like to explain not only where I want the clients to stand but also why, what I’m trying to achieve
And I also can’t risk anyone talking back to me when the image is being taken or our incredibly sensitive machines blur the image 🙁 sad times.
Radiographer, Mammographer, Gamer, Scout...... & MUM!!
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